Delivery

Comparing Level 1 and Level 2

Level 1

Level 2

Description

At Level 1, delivery means completing scoped tasks with support. You’re learning how to manage time, break down work, and follow through on expectations. You may not yet see the whole project or understand how priorities are set—and that’s okay. You’re building the muscle of dependability, one commit at a time. This level is about becoming someone others can rely on when the path is clear.

Description

At Level 2, you’re no longer just completing tasks—you’re owning them. You follow through from kickoff to deployment and ensure the right things are actually shipped. You’ve started to internalize what “done” really means: tested, deployed, communicated, and understood. You manage your own time, flag risks early, and deliver reliably without needing much oversight.

Key Behaviors

  • •
    Completes tasks when given clear scope and direction
  • •
    Asks questions when stuck or uncertain
  • •
    Stays engaged and follows through on assigned work
  • •
    Seeks clarification about requirements or expectations
  • •
    Builds awareness of team processes (e.g. sprints, tickets, PRs)

Key Behaviors

  • •
    Drives tasks to completion, including validation and communication
  • •
    Flags blockers or scope issues proactively
  • •
    Understands how their work fits into team goals or sprints
  • •
    Breaks down tasks into manageable chunks
  • •
    Keeps others informed of progress without needing reminders

Common Struggles

  • Misses deadlines due to underestimating effort or overcommitting
  • Gets blocked but waits too long to raise a hand
  • Struggles to break down tasks or understand dependencies
  • Confuses "started work" with "delivering value"
  • Needs reminders to communicate status

Common Struggles

  • Takes on too much without renegotiating timelines
  • Underestimates the last-mile effort: testing, merging, shipping
  • Doesn’t always anticipate downstream impact of delays or bugs
  • Struggles with prioritization when multiple tasks compete

Success Indicators

  • Deliver work on time when the scope is well defined
  • Communicate when you’re stuck or behind
  • Ask questions that lead to better execution
  • Begin learning how to estimate your time and pace

Success Indicators

  • Deliver reliably without close supervision
  • Know how to scope and de-scope work to meet deadlines
  • Balance speed and quality with good judgment
  • Communicate status, changes, and delivery plans clearly

Mindset Shift

From:

"I do tasks that are assigned to me."

To:

"I take responsibility for delivering outcomes, not just activity."

Mindset Shift

From:

"I own my tasks."

To:

"I help the team deliver effectively."

Questions to Ask Yourself

  • What needs to happen for this to be truly "done"?
  • What’s blocking me, and who can help?
  • How do I keep others in the loop about my progress?

Questions to Ask Yourself

  • What’s blocking *others* from delivering?
  • How can I improve our velocity as a group?
  • Where can I spot risk before it hits the team?

Build These Habits

  • 1
    Track your tasks and time to spot patterns
  • 2
    Share updates before people have to ask
  • 3
    Break down unclear work with your manager or tech lead
  • 4
    Reflect on how long things take vs. what you expected

Build These Habits

  • 1
    Share delivery risks early in sprint planning or standup
  • 2
    Offer help to unblock others—even small nudges count
  • 3
    Track and reflect on your sprint contributions over time

Seek Feedback

  • "Am I finishing what I start?"
  • "Where do I tend to get stuck or go quiet?"
  • "What’s one thing I could do to improve follow-through?"

Seek Feedback

  • “How reliable am I when deadlines approach?”
  • “Do I communicate clearly and consistently?”
  • “How can I help the team deliver more smoothly?”

Signals You're Ready to Level Up

  • You close tickets reliably with clean handoff or documentation
  • Your teammates know they can count on you to deliver
  • You communicate status even when it's "no update yet"

Signals You're Ready to Level Up

  • You finish what you start, even when it’s messy
  • Teammates trust your estimates and follow-through
  • You unblock yourself and others efficiently

Focus Summary

  • Be clear
  • Be consistent
  • Keep closing those loops

At Level 1, delivery is about dependability. No one expects you to be fast or flawless—just steady, communicative, and willing to learn.

Focus Summary

  • Finish strong
  • Stay ahead of blockers
  • Be someone others trust to land the plane

At Level 2, you own your work from idea to impact. Your delivery habits shape team expectations. The more predictable and proactive you are, the more the whole team can depend on you.